Exchange Policy

1.⁠ ⁠Exchange Eligibility

Products can be exchanged within 7 days of receiving the order.
Items must be unused, unwashed, and in original condition with all tags intact.
Exchanges are only applicable for size issues or defective/damaged products.

2.⁠ ⁠Non-Exchangeable Items

Items purchased on sale or discount are not eligible for exchange.
Products damaged due to customer misuse will not be accepted.

3.⁠ ⁠Exchange Process

Contact us with your order ID and issue details.
Once approved, we will arrange a pickup and replacement delivery.

4.⁠ ⁠Delivery Charges

Inside Dhaka: ৳80
Outside Dhaka: ৳120
(Delivery charges apply for exchanges unless the product is defective.)

5.⁠ ⁠Quality Check

All returned items go through a quality inspection before approval of exchange.